McKenzie River Music Policies
| Customer satisfaction is our number one goal at Mckenzie River Music.Our friendly and knowledgeable staff can guide you though any transaction be it a buy, sell, or trade.
If you are not satisfied with your purchase we offer a 24 hour return policy. All we require is a phone call letting us know you will be returning your instrument. Pack it up with the same care we sent it to you. When we receive the instrument back in the same condition we sent to you, we will refund your money minus the cost of shipping. We can layaway instruments for up to 90 days with a 30% down payment. We make every effort to accurately describe our guitars and amps so there will be no surprises when you receive your new purchase. Prices and availability of products listed on this site are subject to change without notice. Thank you for considering us for your next guitar. We hope you’ll find our selection, price, and knowledge to be the best in the industry. Bob November |
